The rules and agreements governing use of White Glove Content's services.
Last updated: October 6, 2026
All sales are final. Once payment is processed for any billing cycle, subscription period, or one-time order, your content immediately enters the production queue. No refunds will be issued under any circumstances once payment has been received, including but not limited to: change of mind, dissatisfaction with results, failure to post content, platform policy changes, channel strikes, channel or account deletion, suspension, or loss of access on any third-party platform (including Google/YouTube security flags, "multiple sign-in," or suspected automation during your account setup — see Section 7), inability to monetize, delivery delays (whether shown in your dashboard, in email, or elsewhere — including when delivery took longer than any estimate, quote, banner, or support message suggested, or delays from queue backlog, holidays, maintenance, or industry-wide or third-party outages affecting our pipeline), bugs, errors, downtime, or incorrect displays on the Site, dashboard, checkout, or any tool we provide, or requests for redos, re-edits, re-renders, replacements, or “fixes” (creative or otherwise — see Section 5), or dissatisfaction with any AI- or automation-related characteristic of the deliverables — including final runtime or duration (including shorter or longer than any target, estimate, or label), image or clip pacing, timing, or synchronization, or other technical or subjective variance described in Section 2 and Section 5. By completing checkout, you acknowledge and agree to this policy in full.
Auto-renewing subscription. Unless you cancel before your renewal date, your plan renews automatically at the then-current price shown at checkout or in your renewal notice. You authorize us to charge your payment method on file for each renewal period (monthly or annual, as selected) without further approval. You may cancel anytime from your dashboard (My Plan → Cancel Plan); cancellation stops future renewals only — no refund for the current paid period. Production for the current cycle continues through your paid-through date. See Section 3 for full billing terms.
Questions about these Terms: support@whiteglovecontent.com. The refund and cancellation terms are also collected on /refund-policy.